CRM for service businesses that need accountable follow-ups.
NoxCRM is CRM for service businesses: lead records, ownership, pipelines, follow-up scheduling, and notes so the next follow-up never depends on chat history.
It is shaped for agencies, consultancies, and owner-led service teams that have moved past WhatsApp exports but do not need an enterprise suite.
Available now and currently used by 1 business; early enough for direct implementation support and proven enough to run in a real operation.
Public pricing is listed on the NoxCRM page; this page describes how the product is shaped for service-business use cases.
Audience
What the product is shaped for
Verified product screenshots
The screenshot below is from the current NoxCRM sign-in surface. Additional screenshots from the operator workspace are shown on the main NoxCRM page.
Workspace sign-in surface in the current browser build.Usage above the published limits, migration, integrations, and third-party messaging costs are scoped separately.
- Product-fit review and access provisioning (first week)
- Pipeline, fields, and access setup (week 2)
- Migration of existing leads and notes (week 3)
- Live follow-up cadence and review (week 4 onward)
Users, workspaces, and deployment type are confirmed in writing before provisioning begins.
Process
- Product-fit review. We review your lead sources, current ownership model, and the follow-up cadence you want to enforce.
- Workspace setup. We configure pipelines, custom fields, roles, and access so the workspace matches your operating model.
- Lead migration. We import leads from spreadsheets or form exports with field mapping so the move is traceable.
- Live follow-up cadence. We run a 30-minute weekly review with you during the rollout so follow-up discipline is visible.
What is and is not in scope
- In scope: lead records, ownership, pipelines, follow-up scheduling, notes, and activity timeline.
- Out of scope: messaging channel replacement, broadcast marketing, or full enterprise CRM requirements.
- Public list pricing is available on the pricing page; migration, integrations, and third-party usage are confirmed before provisioning.
Frequently asked questions
Is NoxCRM ready for service-business rollouts?
Yes. NoxCRM is available now and currently used by one business. We confirm the required web, mobile, migration, and integration scope before onboarding.
Does it replace WhatsApp?
No. WhatsApp is a messaging channel. NoxCRM gives the record, ownership, pipeline, and follow-up structure a channel cannot provide. The two work side by side.
Can I import my existing customer data?
Yes. CSV import with field mapping is part of the current scope, and the migration guide covers moving from chats and spreadsheets. We confirm field mapping in writing before the import.
How many workspaces can we run?
Workspaces are scoped per engagement. The product-fit review covers whether you need a single workspace or multiple workspaces for separate service lines.
What about reporting?
Conversion reports, lead ageing, team performance, and pipeline visibility are included. Custom reports are scoped per engagement.
How are user roles handled?
Owner, manager, and member roles are configurable. Sensitive actions are recorded against the user who performed them.
Can I trial the product before committing?
Yes. product demonstrations and short rollouts are available so you can confirm the workflow matches your operation before committing to a longer engagement.
Book a consultation
Tell us the workflow you run today. We will confirm whether this is a sensible fit and what to do next.