₹9,990 / year
Up to 3 users and 2,500 contacts.
- Lead management
- One primary pipeline
- Activities and reminders
- Basic reports and automations
Available now · 1 business
CRM for small teams whose leads live in WhatsApp, spreadsheets, and employees' heads.
NoxCRM captures leads from every channel, tracks every customer interaction, automates follow-up workflows, and gives your team the tools to close deals faster. Built for businesses that outgrew spreadsheets but don't need an enterprise suite.
Plain-language answers
Quick facts
Quick facts: NoxCRM
- What is it?
- NoxCRM is focused customer and lead-management software for recording customer context, assigning lead ownership, managing pipeline stages, scheduling follow-ups, and maintaining activity history.
- Who is it for?
- Small sales and service teams moving beyond WhatsApp, spreadsheets, and disconnected customer records.
- What does it do?
- It provides lead capture, pipeline tracking, follow-up scheduling, activity history, workflow automation, and role-based access in a single workspace.
- What is it not?
- It is not a billing system, accounting package, call centre, or replacement for every communication channel.
- Availability
- NoxCRM is available now and currently used by one business. Early enough to receive direct support. Proven enough to be running in a real business.
- Where is it used?
- Service businesses, sales teams, and agencies that need controlled customer workflows.
- Cost
- Team pricing starts at INR 999 per month or INR 9,990 per year.
- Learn more
- NoxCRM product page
Current product surface
A look inside NoxCRM
Captures from the current product workspace. Labels and layout may vary by release and role.
Workspace sign-inProblems solved
CRM challenges NoxCRM addresses
Problem
Leads scattered across WhatsApp, spreadsheets, and sticky notes
Solution
Central lead capture through forms, API, CSV import, and manual entry with automatic assignment.
Problem
No visibility into follow-up status or overdue tasks
Solution
Scheduled follow-ups, reminders, recurring tasks, and activity timeline for full accountability.
Problem
Team members working on the same leads without coordination
Solution
Team inbox, internal comments, mentions, and real-time activity stream for team coordination.
Problem
Manual processes for routine lead actions
Solution
Workflow automation with triggers, conditions, approval steps, and automated actions.
Problem
No reliable sales forecasting or pipeline visibility
Solution
Pipeline tracking with probability scoring, stage history, conversion reports, and revenue forecast.
Problem
Inconsistent follow-up quality across the team
Solution
Email templates, saved replies, call logging, and activity history ensure consistent communication.
Workflow
From lead capture to closed deal
NoxCRM structures the customer lifecycle into clear stages.
1
Capture
Leads arrive via web forms, API, CSV import, or manual entry. Duplicate detection prevents clutter.
2
Assign
Round-robin or manual assignment routes leads to the right team member immediately.
3
Qualify
Move leads through qualification stages in custom pipelines with drag-and-drop simplicity.
4
Follow up
Schedule follow-ups, set reminders, log calls and emails, and track every interaction.
5
Convert
Turn qualified leads into deals, track pipeline movement, and forecast revenue.
6
Report
Analyze conversion rates, team performance, lead ageing, and pipeline health.
Leads and contacts
Central customer record management
Every lead, contact, and company has a complete record with full history.
Lead capture
Capture leads from multiple sources including manual entry, website forms, API, and CSV import.
AvailableManual lead creation
Create leads directly in the CRM workspace with contact details and source tracking.
AvailableWebsite forms
Embeddable public forms that submit leads directly into the CRM pipeline.
AvailableAPI lead intake
Programmatic lead creation via REST API for custom integrations.
AvailableCSV import
Bulk import leads from CSV files with field mapping.
AvailableDuplicate detection
Detect and merge duplicate lead and contact records based on matching rules.
AvailableContact records
Individual contact records with full history, activity, and communication logs.
AvailableCompany records
Organization-level records linked to contacts for B2B relationship management.
AvailablePipelines
Sales pipelines with real visibility
Custom pipelines with drag-and-drop stages, probability scoring, and forecasting.
Qualification stages
Define qualification stages to standardize lead evaluation before they become deals.
AvailableCustom pipelines
Create multiple pipelines for different sales or service processes.
AvailableDrag-and-drop stages
Move deals across pipeline stages with drag-and-drop kanban interface.
AvailableStage rules
Define required fields and conditions before a deal can move to the next stage.
PlannedLost reasons
Track why deals were lost with configurable reason codes and reporting.
AvailableAutomation
Workflow automation for routine actions
Automate follow-ups, assignments, notifications, and escalations.
Workflow builder
Visual workflow builder with trigger and action rules for automated processes.
AvailableTrigger and action rules
Define conditional triggers and automated actions for lead and deal workflows.
AvailableApproval steps
Add manual approval gates within automated workflows.
AvailableEscalations
Automatic escalation of unassigned or stalled leads to managers.
PlannedSLA reminders
Time-based SLA reminders for follow-up commitments and service levels.
PlannedReports
Data-driven pipeline decisions
Conversion reports, lead ageing, team performance, and revenue forecasting.
Lead ageing reports
Reports showing lead age, stale leads, and follow-up overdue analysis.
AvailableConversion reports
Lead-to-deal and deal-to-won conversion metrics and funnels.
AvailableTeam performance
Individual and team performance metrics for leads, deals, and activity.
AvailablePipeline forecasting
Revenue forecasting based on pipeline stages, probabilities, and historical trends.
AvailableData exporting
Export leads, deals, contacts, and reports to CSV and Excel.
AvailableAccess control
Role-based security and team management
Control who sees what, who edits what, and track every action.
Role-based access
Define roles with specific permissions for CRM operations and data access.
AvailableField-level restrictions
Restrict visibility and editing of specific fields based on user role.
AvailableAudit logs
Record user actions, changes, and access events with an owner-readable audit trail for sensitive activity.
AvailableMultiple teams
Support for multiple teams within a workspace with isolated data and permissions.
AvailableMultiple branches
Branch-level data isolation for multi-location CRM operations.
AvailableCapabilities
The full NoxCRM capability inventory
NoxCRM is tracked across 59 capabilities covering lead capture, contacts, pipelines, deals, automation, reports, access control, and integrations. Every entry shows its current customer availability rather than assuming a feature is ready because an internal endpoint exists.
Public team pricing
Simple plans without per-user pricing
WhatsApp, SMS, email delivery, and other third-party usage are charged separately where applicable.
Team
₹2,999 / month₹29,990 / year
Up to 10 users and 20,000 contacts.
- Multiple pipelines and lead assignment
- Workflow automation
- Team inbox and activity timeline
- Advanced reports
- API and webhooks
₹69,990 / year
Up to 25 users and 100,000 contacts.
- Advanced workflows and permissions
- Multiple workspaces
- Advanced reporting
- API and webhooks
- Onboarding assistance and priority support
Custom deployment, integrations, migration, and SLA.
- Custom deployment
- Integrations and migration
- SLA options
FAQ
Common questions about NoxCRM
Questions
Frequently asked questions
Is NoxCRM ready for demos?
NoxCRM is available now and currently used by one business. Teams can book a walkthrough and receive direct onboarding support.
Does NoxCRM replace WhatsApp for customer communication?
No. It gives lead work a reliable system of record. Messaging-channel needs should be reviewed separately as part of your workflow.
Can NoxCRM handle my existing customer data?
The platform supports custom fields, contact events, and API-based data import. Talk to us about your specific data volume and format.
Continue exploring
Related resources
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