| Currency the vendor publishes | Indian rupees. The page renders rupee figures and its currency selector lists USD, INR, EUR, GBP, JPY, SGD, AUD, AED, SAR, MXN, ZAR, NGN, KES, EGP and CAD. | US dollars on its Sales pricing page, with per-edition localised amounts in other currencies attached to each card. Its India pricing page publishes no currency and no price at all. |
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| Price published for the Indian market | Yes, in rupees, per user per month, on both billing cycles. The page is the India-facing Zoho CRM pricing page and the figures below are its own. | No figure. salesforce.com/in/pricing returned HTTP 200 as the Indian edition, but the rupee sign, INR and rupee appear zero times, the price field appears zero times, and every card is a Contact Sales or Request a call link. An Indian buyer needs a quote. |
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| Monthly-billing price, per user per month | Standard INR 1,300, Professional INR 2,100, Enterprise INR 3,000, Ultimate INR 3,200. Read from the price data file the page loads at runtime, which we disclose as a data file rather than a page. | One edition only is published as available on monthly billing: Starter Suite at US$25 per user per month, marked “Billed monthly or annually”. The other four are marked billed annually, and we publish no monthly-cycle figure for them because Salesforce does not. |
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| Yearly-billing price, per user per month | Standard INR 800, Professional INR 1,400, Enterprise INR 2,400, Ultimate INR 2,600, with the page stating a saving of up to 34 percent. These are the figures the page shows by default, which is why both cycles are published here. | Pro Suite US$100, Core US$195, Advanced US$395, Max US$550, each per user per month and each marked “Billed annually”. Starter Suite at US$25 is published on both cycles. |
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| What the entry edition is | ZohoCRM Free, priced at zero, limited to three users, described on the page as “100% free forever”, with leads, deals, workflows, reports and a mobile app. The paid entry point above it is Standard. | Starter Suite at US$25 per user per month, described by Salesforce as “an all-in-one CRM designed for small businesses, bringing together sales, service, marketing and commerce tools”, and as including Slack at no extra cost. There is no free Salesforce CRM edition on the page. |
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| Free option and trials | A permanent free edition for three users, not a time-limited one. We publish no invoice, contact or storage limit for it, because the page states a user limit and nothing further that we extracted. | Trials only, and the distinction is the point: “a free 30-day trial for all Sales Cloud editions” and a “free 30-day trial of Starter Suite for up to 10 users”, with “No credit card, no installations”. We publish no free Salesforce tier and make no claim about what a trial becomes. |
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| Add-on and related-product prices | The page we read carries the edition list and the currency selector. We publish no separate add-on figure for Zoho CRM from this page, because we did not extract one and we will not carry a number across from a different Zoho product’s page. | Published, and we separate them from the edition prices because they are different products: Agentforce for Sales from US$125 per user per month, Sales Programs from US$100, Revenue Intelligence from US$220, Revenue Cloud from US$200, Partner Relationship Management from US$10 per login per month, Slack Business+ as an additional US$25 per user per month. |
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| Taxes | One sentence, quoted exactly: “Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.” The page publishes no CGST and SGST split, no IGST treatment and no tax-inclusive total. | We extracted no tax sentence from the Sales pricing page, so we publish no Salesforce tax statement, and we do not import Zoho’s sentence across to it. For an Indian buyer this is one of the questions to put to Salesforce directly, alongside the price. |
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| GST, e-invoicing and statutory filing | Not published on the page we read. We publish no GST, e-invoicing, e-way-bill or return-filing capability for Zoho CRM, and we flag that as a limit of a pricing page rather than a claim about the product. | Not published on the page we read either, and the same caveat applies. We publish no GST capability for Salesforce on this page. If statutory invoicing decides your purchase, ask both vendors in writing. |
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| What the editions are described as being for | The page describes the free edition in terms of leads, deals, workflows, reports and a mobile app. We publish no Salesforce description in the Zoho column and no Zoho description in the Salesforce column, and we do not paraphrase either vendor’s positioning beyond what each page states. | In the vendor’s own words: Starter Suite is “The smart CRM suite with even more sales, service, marketing – plus commerce”; Core is “The CRM for sales with built-in AI, Slack, Tableau, and Agentforce skills to keep every deal moving”; Max is “The most complete Sales platform uniting AI, CRM, and data to help every seller hit quota”. |
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| How you get a price in India | Read it off the page. That is the whole point of a published list price, and it means you can budget before you talk to anyone. | You contact them. The page routes to Contact Sales and to a “Talk to an expert” card with a Request a call link, and its India edition does the same with seven such cards. A sales conversation is the normal route to an Indian price, which is a real difference in how the two purchases start. |
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| Maturity and scale | A long-established vendor with a five-edition price list across fifteen currencies and a free edition it describes as free forever. We publish no customer count, revenue figure or market share for Zoho, because we verified none. | A long-established enterprise vendor whose published editions include named AI, analytics and data-platform products alongside the CRM. We publish no customer count, revenue figure or market share for Salesforce, and we make no quality judgement from the length of that list. |
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